At Moveli, accessible from moveli.shop, we prioritize the trust and privacy of our visitors. This Privacy Policy outlines the types of information we collect, how we secure it, and your rights regarding your personal data.

Moveli is a brand owned and operated by Movel LLC, a registered entity in the Commonwealth of Massachusetts.

1. Information We Collect & Lawful Basis

We only collect data necessary to provide our products and services. The legal basis for this collection is the fulfillment of our contract with you (processing orders) and your explicit consent (for marketing and analytics).

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Transaction Data: We use secure, PCI-compliant third-party processors to handle payments. Moveli does not store full credit card details on its servers.

  • Technical Data: Like most professional websites, we use log files. This includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages.

2. How We Use Your Information

We use your data to ensure a seamless and safe shopping experience, specifically for:

  • Order Fulfillment: Processing your transactions and shipping products to your door.

  • Security & Fraud Prevention: To protect our customers and monitor for unauthorized transactions.

  • Human Communication: Sending you order updates or responding directly to your customer service inquiries via our support team.

  • Website Optimization: Using anonymized data to improve our store performance and user experience.

3. Cookies and Tracking Technologies

Moveli uses "cookies" to store visitor preferences and track website activity to make your next visit easier.

  • Google Analytics & Pixels: We use these to understand how users interact with our site. These tools only activate after you have provided consent via our cookie banner.

  • Your Choice: You can choose to disable cookies through your individual browser settings or by selecting "Decline" on our consent banner.

4. Data Security (SSL Encryption)

The security of your personal information is vital to us. All sensitive data transmitted between your browser and our store is encrypted using Secure Socket Layer (SSL) technology. We maintain strict physical and electronic safeguards to protect your information against unauthorized access.

5. Data Retention

We retain your personal information only for as long as is necessary for legal, tax, or accounting requirements. When we no longer have a legitimate business need for your data, it is either permanently deleted or anonymized.

6. International Data Rights (GDPR & CCPA)

We respect the privacy rights of our users worldwide. Regardless of where you live, you are entitled to:

  • Access & Portability: Request copies of your personal data.

  • Rectification: Request that we correct any inaccurate information.

  • Erasure: Request that we delete your personal data under certain conditions.

  • CCPA (California): You have the right to opt-out of the "sale" of your personal information. Moveli does not sell customer data to third parties.

7. Contact Us

For questions regarding this policy or to exercise your data rights, please reach out to our team. We are a US-based business and are happy to assist you.

Legal Entity: Movel LLC

Physical Address: 82 Wendell Ave. Ste 100, Pittsfield, MA 01201, USA

Phone: +1 (413) 200-8969

Email: contact@moveli.shop